Q: Why do businesses still use phone numbers with words in them?Once upon a time, this used to be a great promotional tool. But who still owns a landline with letters printed on the digit buttons?
This could be one of my "d'oh!" moments, but it's becoming increasingly frustrating to have to remember where all the letters should be when I need to call the bank (1-800-TO-WELLS) or some other people I must call for reasons that have nothing to do with pleasure (888-PEST-CTRL).
Then there's the Q and Z factor.
Whose idea was it to omit Q and Z?
And whose idea was it to decide those letters were OK to print on phones, just shy of the cell phone boom?
*throws imaginary landline across the room in Hulk-like rage*
